Support & Community Help
We're Here to Help
Have a question about cohort mentorship, mentor verification, or subscriptions? Reach out directly and our team will get back to you within 24 business hours.
Direct Channels
Student & General Support
Response within 12–24 hours for enrollment, cohort access, or platform queries.
Mentor Verification Desk
For IIT & AIIMS rankers with onboarding, ID proof, or cohort setup questions.
Operational Hours
Monday – Saturday, 10:00 AM – 7:00 PM IST
Already enrolled in a cohort? You can also message your mentor directly anytime from the in-app chat panel for quick doubt clearance.
Frequently Asked Questions
Quick Answers to Common Questions
Everything you need to know about cohort enrollment, seat allocation, and mentor interactions.
Every verified mentor at Mentskool has their cohort capacity strictly capped at 10 active students via atomic Redis seat locks. This ensures your mentor has enough time each week to review your individual homework problems, grade diagnostic quizzes, and conduct meaningful 1:1 strategy calls.